After installation, administrators will need to configure the Brands Flow app to meet the specific needs of their company. This article will provide instructions on how to access the app settings, configure access permissions, and integrate Brands Flow with other tools, if applicable.
App Configuration
Brands Flow was developed to be a customization app exclusively for Administrators or agents with special permissions for installing Zendesk apps. To access the app settings, you should navigate to:
Apps and Integrations » Zendesk Support Apps » Brands Flow » Change Settings
There you can customize everything from field behavior, brand-specific conditionals which we will explain further on, and the app's visibility if necessary.
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